The IRS Totally Had a Contract with an Email Archiving Company, But Still Somehow Lost Lois Lerner’s Emails | TheBlaze.com:
"The precise details of Sonasoft’s arrangement with the IRS are unclear, but it seems likely that the company could have saved all those lost emails — if the IRS really wanted those emails to be saved.
A white paper on the company’s website notes the importance of email archiving and touts its system as “archiv[ing] all email content and so reduc[ing] the risk of non-compliance with legal, regulatory and other obligations to preserve critical business content.”
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